The first thing you will need to do is reach out to FedEx directly (1-800-463-3339) to request more information from them. We ask that the customer start there since you are more familiar with your property. FedEx should be able to provide you with additional details regarding exactly where the package was left (front door, garage door etc.). Also, be sure to ask your neighbors/building front desk, etc. if they have seen the package. FedEx can also request more information from the driver directly regarding where the package was left. If all else fails, reach out to us at firstname.lastname@example.org so we can assist you!