In the very rare instance that there is a defect in your Eleiko product due to manufacturing or workmanship, we will gladly accept the return and exchange of products within 30 days from the date of purchase. Please e-mail a picture of the product along with a description of the problem and the order number to firstname.lastname@example.org and we will assist you.
Fulfillment mistakes made resulting in the shipment of incorrect products to you will also be accepted for return within 30 days from the date of purchase.
All apparel is sold as "final sale" and returns and exchanges are not accepted.
Unused accessories in original packaging may be returned or exchanged within 30 days of purchase by shipping them to the address listed below, using a trackable method (USPS, UPS, FedEx, etc.).
Exchanges: Please include your packing list indicating which size you would like to exchange for. Exchanges will be made on in-stock items.
Returns: Refunds on the cost of the product will be issued upon receipt of the return. Restocking fees may apply.
318 W. Grand Ave., Suite 301
Chicago, IL 60654
Please contact us at email@example.com regarding equipment returns or exchanges of unused products purchased within 30 days so we may assist you. Shipping and restocking fees may apply.
COURSES AND EDUCATION CLASSES
You can cancel a course that you have signed up for if it is made before 4 weeks prior ot the course will take place. Any cancellations after 4 weeks before the course start are not accommodated, and no refund will be provided. Under extreme circumstances that relates to emergency or hardship, Eleiko reserves the right to allow for a refund or transfer to another course on a case by case basis. Please contact Eleiko Sport at firstname.lastname@example.org. In rare events outside of our control, Eleiko Sport might need to cancel a course. If that is the case, Eleiko Sport will refund the full amount for that course. We are not responsible for any lost travel costs.